Refund policy
Returns & Confidence Guarantee
At Easyteasy, every piece is made to order with care.
We produce intentionally — not in bulk — which means each item is created just for you.
We want you to feel confident ordering. Here’s how we make that easy:
Our Quality Guarantee
If your item arrives damaged, misprinted, or incorrect, contact us within 14 days of delivery at:
orders@easyteasy.com
Send:
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Your order number
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A clear photo of the issue
If the issue is confirmed, we will:
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Replace the item at no cost
or -
Issue a full refund
No hassle. We stand behind our quality.
Size Confidence Policy
We know ordering online can feel uncertain.
If your item doesn’t fit as expected, you may request a one-time size exchange per order within 14 days of delivery.
Here’s how it works:
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Item must be unworn and unwashed
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Customer covers return shipping
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We reprint and ship your new size
This allows us to help you get the right fit — without increasing prices for everyone.
Store Credit Option
If you change your mind, we offer store credit for eligible returns:
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Must be unworn, unwashed
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Must be requested within 14 days
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Customer covers return shipping
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Approval required before sending
We do not offer refunds for preference-based returns due to made-to-order production.
Order Changes
Orders move into production quickly.
If you need to make a change, contact us immediately. Once production begins, edits cannot be made.
Shipping & Address Accuracy
Please verify your shipping address at checkout.
We are not responsible for incorrect addresses or packages marked delivered by the carrier.